How does your feedback help?
Improvements made to this practice often come from suggestions and ideas provided by you.
Some of the improvements we have made are:
| · Online bookings | · New wheelchair |
| · Height adjustable chairs | · SMS appointment reminders |
| · Televisions for waiting rooms | · Improved reading matter |
| · More nurses | · More doctors |
In a recent survey, patients were asked how we could improve the quality of care, and the quality of service, provided to them. We are grateful for the many positive responses received.
Patient feedback form
Please take the time to complete our short questionnaire available in the waiting room of each surgery or click below to download. Your feedback is valuable information that helps us to improve our services to you. Please let us know what you think of the service provided and how we can improve it.
If you have any concerns with any service offered by the Practice please direct your queries to:
Mrs Linda Crawford
Practice Manager
Aldinga Medical Centre
PO Box 1297
ALDINGA BEACH 5173
Telephone: 8550 2000
This practice has a protocol for the handling of complaints. You can be assured that your complaint will be dealt with in a sincere and professional manner. Should you feel your complaint has not been dealt with satisfactorily you may direct your concerns to:
Health & Community Services Complaints Commissioner
PO Box 199
RUNDLE MALL SA 5000
Ph: (08) 8226 8666
Toll Free Country SA: 1800 232 007
Website: hcscc.sa.gov.au
Email: info@hcscc.sa.gov.au
